Shipping Destinations
We proudly ship worldwide! smarthometests delivers to over 50 countries across North America, Europe, Asia, and Australia.
Processing Time
- Orders processed within 1-2 business days
- Custom products may require additional processing time
- Orders placed after 2 PM processed next business day
Shipping Methods & Timeframes
Domestic Shipping
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
International Shipping
- Standard International: 10-20 business days
- Express International: 5-7 business days
Shipping Costs
- Free standard shipping on orders over $75 (USA only)
- Shipping rates calculated at checkout based on:
- Destination
- Package weight and dimensions
- Selected shipping method
Order Tracking All orders include tracking information. You’ll receive:
- Shipping confirmation email with tracking number
- Regular delivery updates via email
- Option to track directly on our website
Customs & Duties
- International orders may be subject to customs duties and taxes
- Customer responsible for all customs fees
- We declare full value of merchandise as required by law
Shipping Restrictions
- P.O. Box delivery available for standard shipping only
- Some products cannot be shipped to certain countries
- APO/FPO addresses accepted
Delivery IssuesLost Packages
- Report lost packages within 30 days of expected delivery
- We’ll investigate with carrier and arrange replacement or refund
Damaged Packages
- Document damage with photos
- Contact us within 48 hours of delivery
- We’ll file claim and send replacement
Failed Delivery Attempts
- Carrier will make 3 delivery attempts
- Package returned to us after failed attempts
- Customer responsible for reshipping costs
Holiday Shipping
During peak seasons, allow extra time for delivery. We recommend ordering early for holiday gifts.